Knowledge Base

  1. Business Subscriptions 

    1. Do you offer multiple seat subscriptions?
    2. How can I remove a user from my business subscription?
    3. How do I change the business subscription manager?
    4. How do I add a user to my business subscription plan?
    5. How will my users be notified that I have added them to my business subscription?
  2. Free Trials 

    1. Can I upgrade to a paid subscription before my trial ends?
    2. How do I cancel my trial?
    3. I would love to try WintellectNOW. Can I get a free trial?
    4. Can I get more than one free-trial?
    5. Do you accept checks or purchase orders as a means of payment?
  3. General Questions 

    1. What is WintellectNOW?
    2. What do you receive as a WintellectNOW subscriber?
    3. I can’t find the course topic I want/need?
    4. What if I have additional questions?
    5. What are the browser and system requirements for WintellectNOW?
  4. Individual Subscriptions 

    1. When my monthly subscription ends what happens?
    2. Can I change my username and/or password?
    3. How do I cancel my subscription
    4. Can I share my subscription with a colleague or friend?
    5. Do you sell your courses individually?
  5. Product Features 

    1. Define Queues?
    2. How do you define a series?
    3. How do I navigate through the video library?
    4. How do I sort the video library?
    5. Are all available videos found in the Library?
  6. Purchase and Payment 

    1. Do you accept PayPal as a means of payment?
    2. Is it possible to get a printed receipt for my monthly payment?
    3. How do I change my credit card information?
    4. I don’t have a credit card? How can I pay for a subscription?
    5. Do you have a secure website for online purchasing?
  7. Technical Questions 

    1. What are the browser and system requirements for WintellectNow?
  8. All articles 

    1. What is WintellectNOW?
    2. Define Queues?
    3. Can I upgrade to a paid subscription before my trial ends?
    4. Do you accept PayPal as a means of payment?
    5. Do you offer multiple seat subscriptions?

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